Monopoly and Competition

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Ted Roberts

Ted Roberts asks why his president, my congressman, my governor, the Postmaster General, or the county tax assessor isn't as eager to hear his opinions as a manufacturer of sugared, cola-flavored water? Politicians seem oblivious to the charms of consumer prejudices, but giants like Pepsi, and even local mom-and-pop barbecue caterers, whirl like a weather vane in their currents.

George Reisman

With the Microsoft antitrust suit near a final settlement, it is a good time to take an entirely new direction in antitrust. That new direction ought to be its complete elimination. Its underlying concepts in economics and political philosophy need to be thoroughly discredited, and the legislation on which antitrust rests in practice needs to be repealed.

William L. Anderson

Everyone complains about bad service. From the airlines to telecommunications, we hear of the increasing number of consumer complaints. Diane Brady, a writer for Business Week, believes that she has the answer to why some of us might believe service is bad. Last year, she informed BW's readers that, once again, capitalism is running amok and now needs the hand of government more than ever to force businesses to properly serve their customers. "Why Service Stinks" told of unfairness abounding as firms go overboard to keep "good" customers and do everything they can to get rid of "bad" ones.