Your “Up-Charge” Is My Option
The professional laundry I use just informed me that their shirt-folding machine has broken, so they now must fold my shirts by hand. This of course means “an up-charge” - or so they say. How much? $0.35 per shirt.
So I have to pay a higher price as a consumer because the laundry can’t maintain its equipment? So hear this manager talk, you would think that this was somehow built into the structure of the universe, a mandate from the Almighty that I must cough up. It’s no one’s fault but I have to pay the price.