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Deflation and Rumination

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Tags Money and BanksCapital and Interest TheoryMoney and Banking

12/25/2007

Please alert your loved ones about the coming price deflation. Assuming that mainstream economists are correct, tomorrow's sales signal the beginning of the end. Ah, yes, the quality of customer service during holiday shopping. Customer service is the result of consumer valuation of service versus price. Quality service is still available, but I'd rather face the uninterested clerk if it means I save a few percent on the sale. To say that businesses do not have the money to train staff is to say that the customer is unwilling to pay for that training. Quality service is a scarce commodity, but it is a commodity that is available to all who value it.

Jim Fedako, a business analyst and homeschooling father of seven, lives in the wilds of suburban Columbus. Send him mail.

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