The EU retreated from the ideas of free trade, free markets, and competition and turned its attention, resources and intentions towards developing a bureaucratic, regulatory, planning economy approach.
Even if a machine were technically capable of providing the same service more cheaply, many consumers are likely to prefer human staff in many cases, including nurses and care providers, entertainers, chefs, and teachers.
The Left opposes adding a question on citizenship to the 2020 census form. The answer lies in abolishing all questions except those that count total residents. But that won't happen because the census is used to justify a myriad of government programs.