Jeff Saperstein

Jeff Saperstein is an author, teacher, consultant, and enabler in how technology can be used to create growth in regional economic development and success for organizations. He has worked with governments, corporations, and NGO's . Co-founder with Hunter Hastings of Group CVC – signifying Co-creating Value with Customers – is a consulting company that applies the Service Thinking Framework to the discovery of new service innovation opportunities for clients Jeff has co-authored eight books and three business case studies focused upon best practices for innovation. “Toyota: Driving the Mainstream Market to Purchase Hybrid Electronic Vehicles” is one of Richard Ivey Business School top ten most popular case studies. Just published: Service Thinking: Seven Principles to Discover Innovative Opportunities, Business Expert Press, 2014.